
EURO Programming Manual
Page: 62 RINS1291-3
APPENDIX A: FAULTS
Device Fail
If a device on the EURO system is not installed correctly or has lost its communication with the
panel, “DEVICE FAIL” will be shown on the keypad followed by a 3-figure device code. The first
digit identifies each type of device:
DEVICE FAIL 100 = End Station
DEVICE FAIL 200 = Keypad
DEVICE FAIL 300 = Tag Reader / Door Station / TMZ
DEVICE FAIL 400 = Zone Expander Module (ZEM)
DEVICE FAIL 500 = Output Module
The digits after refer to that devices address, for example:
DEVICE FAIL 401 = means that the ZEM addressed as “01” has a problem.
Fault Indications
RS-485 BUS PROBLEMS
Fault Description Solution
DEVICE FAIL
xxx
Device on RS-485
communications bus
failing to communicate
Identify device from numeric code.
Check device addressed correctly to match
programming. Check connections at device, and
cabling to it. If above correct, re-boot device,
followed by re-boot of End Station.
485/COMMS
LOST
Displayed on keypad that
has not yet established
communications with End
Station
Part of routine initialisation procedure.
If persists, check display at other keypad(s) to
confirm if device failure at that keypad or
complete system RS-485 failure (temporarily
attach additional keypad direct to End Station if
necessary).
RELAY FAIL
S100/R100
ATE relay failed. Go into Site Options->ATE Inputs and select the
correct option (STU, digi or none)
Keypad
display is
BLANK
Keypad address does not
match any keypad enabled
Check keypad address, noting that a keypad at
address 00 must be present to program system.
Also check "Assigning Keypads" menu in
Engineer mode set up correctly.
Keypad
display
normal, but
KEYS
LOCKED OUT
More than one device
connected at the same
address
Correct addressing so that no overlaps. Then
power system down and up again to correctly
reinitialise.
Authorisation
Required
The master manager will
need to give you access
The option ‘Allow Engineer Menu’ will need to be
enabled by the master manager
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